Woodstock Chimes Limited Warranty
Products manufactured by Woodstock Percussion, LLC are warrantied to be free of defects in materials and workmanship. Your product is warrantied for one year from the date of purchase. This warranty excludes capiz, bamboo, glass and coconut chimes and components as well as defects due to normal wear, abuse, shipping damage or failure to use products in accordance with the instructions. The warranty is also void in the event of unauthorized repair or modification. In the event of a defect, product will be repaired promptly, without charge, or, at our option, replaced with a new product of equal or superior value, if delivered to Woodstock Percussion, LLC, prepaid, together with the sales slip or other proof of purchase date. PRIOR APPROVAL FROM WOODSTOCK PERCUSSION, LLC IS REQUIRED FOR RETURN. Contact our Refurbishing and Warranty Department at refurbish@chimes.com for a return authorization number. Once you have a return authorization number, products should be returned to:
Woodstock Percussion, LLC
167 DuBois Rd.
Shokan, NY 12481-5124 USA
Attn: Quality Dept.
Except to the extent precluded by applicable law, Woodstock Percussion, LLC WILL HAVE NO LIABILITY FOR ANY CONSEQUENTIAL, INCIDENTAL OR SPECIAL DAMAGES, AND ANY WARRANTY OR MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE EXPIRES WHEN THIS EXPRESS WARRANTY EXPIRES.